Privacy Policy

This policy explains how MIID ("MIID", "we"), the business behind the Moldova International Invitation Bureau website, collects and uses personal data when you use this website. The data controller is: MIID, Mihail Kogalniceanu, Chisinau, 2009, Moldova.

1. Data we collect

• Account details: full name, email address, mobile number and password (stored as a secure hash).
• Application details for every traveller in your group: personal, family, passport, residence, contact and employment information, and the trip and accommodation details.
• Documents you upload, such as passport and ID copies, residence permits, photographs, bank statements, employer letters and trade licenses.
• Payment records: amount, date, payment reference and payer email. Card details are handled by our payment provider and are never received or stored by MIID.
• Technical data: IP address, login times and actions recorded in our security log.

2. Why we use it

We use the data to provide the invitation service you request, to take payment, to communicate with you about the application, to prevent fraud and keep our systems secure, and to meet legal obligations such as accounting.

3. Who we share it with

To obtain the invitation, we share the necessary application information and documents with our processing partner in the Republic of Moldova. We also use service providers for hosting, email delivery and payment processing. We do not sell your data.

4. International transfers

Your data is transferred to the Republic of Moldova and may be processed in other countries where our service providers operate. We take appropriate measures to protect it during these transfers.

5. Security

Documents and detailed application data are encrypted at rest. Access is limited to authorised staff with individual accounts, two-factor authentication and audit logging. All traffic is encrypted with HTTPS.

6. How long we keep it

We keep application data and documents for 365 days after the application is completed, unless the law requires a longer period (for example accounting records).

7. Your rights

You can ask to access, correct or delete your data, to restrict or object to processing, and to receive a copy of your data. Contact us at moldova@moldovainvitationbureau.international. You can also complain to your local data protection authority.

8. Cookies

We use an essential session cookie to keep you logged in and protect forms, and a cookie that remembers your language. We do not use advertising or tracking cookies.